Why I still use Rogers for High Speed Internet

I was very close to dropping Rogers altogether and switching to TekSavvy for cable internet so I could finally be free of Rogers stupid Usage Limits. The only thing holding me back was the limited speeds of TekSavvy and the $99 fee to have someone come look at my line is something goes wrong. I was toying with the idea of having 2 cable connections (if there was a problem with my line Rogers would fix it for free) but it was going to cost way over $100 a month combined.

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Then Rogers released their new plans and usage limits on Wednesday. (The title of their article should be “Rogers takes a tiny step in the right direction to meet customer’s needs with new Hi-Speed Internet Tiers”) While they still stink compared to TekSavvy they are more reasonable. I have no complaints with Rogers service. It has always been excellent and in my experience their tech support and technicians are friendly and get the job done. They just won’t give us reasonable plans at reasonable prices.

The first company to offer me > 5Mbps upload speed and unlimited or 500GB+ monthly usage will be getting my business immediately. Although I despise Bell I would jump at the chance to switch to their Fibre 25 plan with 7Mbps upload if that service was available in my area.

So now I have upgraded to the Ultimate plan to take advantage of the new 250GB usage limit for $99 per month. The 1Mbps upgrade in speed is nice but I am not happy about the price. I don’t care at all about the 50Mbps speed. I have been using their SMC modem in bridge mode for over a year now and it works. I refused to touch the router functionality though.

Oh Canada, why are our internet plans so horrible?


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